Last Updated: July 29, 2025
Welcome to Aaroganics! At Aaroganics, we are committed to building India's most trusted and respected wellness ecosystem, and that trust extends to how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
By accessing or using the Aaroganics website and services, you agree to the terms of this Privacy Policy.
1. Our Commitment to Your Privacy
Radical Transparency is one of our core values. Just as we disclose every ingredient and its exact dosage in our products, backed by third-party lab reports accessible to all, we aim to be transparent about our data practices. We are committed to protecting your privacy and ensuring the security of your personal information.
2. Information We Collect
We collect information to provide and improve our services, process your orders, and offer a personalized wellness experience. The types of information we may collect include:
a. Information You Provide Directly:
- Account Information: When you create an account, make a purchase, or subscribe to our services, we collect information such as your name, email address, shipping address, billing address, phone number, and payment information.
- Health and Wellness Information: As part of our commitment to personalized solutions and future offerings like personalized product recommendations through health and lifestyle quizzes, you may choose to provide information related to your health goals, dietary preferences (e.g., vegan), or specific health conditions (e.g., PCOS). This information is provided voluntarily by you.
- Communications: When you communicate with us through customer service, email, or other channels, we collect the content of those communications.
- Feedback and Reviews: If you submit product reviews, testimonials, or participate in surveys, we collect the information you provide.
b. Information Collected Automatically:
- Usage Data: We collect information about your interactions with our website, such as the pages you visit, the products you view, the time spent on our site, and your navigation paths.
- Device Information: We may collect information about the device you use to access our services, including IP address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., pixels, web beacons) to collect information about your Browse activities, remember your preferences, and support our D2C platform (like Shopify or WooCommerce).
c. Information from Third Parties:
- We may receive information about you from third-party services and platforms, such as payment processors, shipping partners, and online marketplaces (e.g., Amazon India, Flipkart, Blinkit, Zepto) that you use to access our products.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: To process your orders, manage your account, deliver products, and provide customer support.
- To Personalize Your Experience: To recommend personalized product bundles and create customized subscription boxes based on your health and lifestyle quiz responses and purchase history.
- To Improve Our Products and Services: To understand consumer needs, iterate on our offerings, and develop new product verticals like "Aaroganics Protein," "Aaroganics Nari," and "Aaroganics Mind".
- Marketing and Communication: To send you updates, promotional offers, newsletters, and targeted content related to our wellness verticals (e.g., plant-based nutrition, women's hormonal health, low-glycemic living, cognitive performance). You can opt out of marketing communications at any time.
- Analytics and Research: To analyze trends, monitor the effectiveness of our marketing campaigns, and understand how users interact with our website to improve our services and user experience.
- Security and Fraud Prevention: To protect against fraudulent transactions and ensure the security of our website and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including FSSAI regulations.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with the following categories of recipients:
- Service Providers: We work with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, co-packers for manufacturing, IT service providers, and marketing agencies. These providers are authorized to use your personal information only as necessary to provide these services to us.
- Online Marketplaces: If you purchase our products through platforms like Amazon India or Flipkart, your information will be shared with them to facilitate the transaction.
- Legal and Regulatory Authorities: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access and update your personal information held by us. You can typically do this through your account settings on our website.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.
- Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, please note that disabling cookies may affect the functionality of our website.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations and limitations.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
bharatmtr2002@gmail.com